Polityka wysyłki
Shipping & Delivery Policy
Thank you for purchasing a dash cam from our store. To ensure your order arrives safely and on time, we have established the following logistics and delivery policy. Please read it carefully before placing your order.
1. Order Processing Time
Processing Time: Once payment is successfully completed, all orders will be processed, quality-checked, packed, and handed over to the logistics carrier within 1–3 business days.
Note: Business days do not include weekends (Saturday and Sunday) or statutory holidays. If you place an order on a Friday evening or over the weekend, processing will begin the following Monday or Tuesday. During major promotional periods (such as Black Friday or Cyber Monday), processing times may be extended by 1–2 business days; we appreciate your patience.
2. Shipping Destinations & Restrictions
Supported Regions: We currently ship to North America (USA, Canada), Europe (UK, Germany, France, Italy, Spain, and other major EU countries), and Oceania (Australia, New Zealand).
Restricted Areas: Due to logistics limitations, we do not currently ship to the following areas:
Parts of Africa, South America, and the Middle East;
Military addresses (APO/FPO/DPO);
PO Boxes (Note: Expedited shipping services cannot deliver to PO Box addresses);
Certain remote islands and overseas territories (e.g., Hawaii, Alaska, and Puerto Rico in the USA, or European overseas territories).
3. Shipping Rates & Estimated Delivery
We offer two shipping options—Standard Shipping and Expedited Shipping—for different countries and regions.
🎉 Free Shipping Policy: Enjoy free Standard Shipping on any single order totaling $50.00 (or €50.00) or more, provided the delivery address is within our supported shipping regions! 5. Order Tracking
Once your dash cam has shipped, you will receive an email containing the name of the shipping carrier and the tracking number. You can use the link provided in the email to view the real-time delivery status of your package. Tracking information typically updates in the carrier's system within 24–48 hours of shipment.
6. Contact Us
If you have any questions regarding your order's shipping status, or if your package has not arrived by the estimated delivery time, please feel free to contact us via our customer service email:
Customer Service Email: nguyenductan1958.na@gmail.com
(Please include your order number in your email so we can quickly look up your order details.)